One of our Fortune 500 clients experienced significant YoY spending growth. However, their constrained procurement expansion led to insufficient support for projects below $200K.
This limitation, including a lack of standardized terms, supplier due diligence, and negotiation efforts, resulted in prolonged PO processing times and a subpar end-user experience.
SDI response included:
- Tactical sourcing solution
- Procurement Service Center
- Category Management for non-strategic categories
- Master Vendor solution (P2P & S2P)
- Invoice Only support
- pCard
- Catalog management
The solution
SDI initiated Tactical Sourcing Services for low-value needs and implemented category management for non-strategic categories.
This led to a 45% reduction in non-strategic workload within the initial six months.
The Master Vendor solution that followed reduced processing times, lowered transaction costs, and enhanced stakeholder satisfaction.
The results
12%
average cost savings
20k+
suppliers globally onboarded
99%
tickets resolved in 24hrs
98%
stakeholder satisfaction rate with full program maturity achieved
8,000+
requirements managed annually
SDI has redefined the meaning of customer-centricity in the procurement industry. From day one, they have shown an unmatched dedication to understanding our unique requirements and delivering personalized solutions
Paul B.
CPO
CPO
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