Case Study

Technology & Software

Published March 30, 2024
One of our Fortune 500 clients experienced significant YoY spending growth. However, their constrained procurement expansion led to insufficient support for projects below $200K.
This limitation, including a lack of standardized terms, supplier due diligence, and negotiation efforts, resulted in prolonged PO processing times and a subpar end-user experience.

SDI response included:

The solution

SDI initiated Tactical Sourcing Services for low-value needs and implemented category management for non-strategic categories.
This led to a 45% reduction in non-strategic workload within the initial six months.
The Master Vendor solution that followed reduced processing times, lowered transaction costs, and enhanced stakeholder satisfaction.

The results

average cost savings
suppliers globally onboarded
tickets resolved in 24hrs
stakeholder satisfaction rate with full program maturity achieved
requirements managed annually
SDI has redefined the meaning of customer-centricity in the procurement industry. From day one, they have shown an unmatched dedication to understanding our unique requirements and delivering personalized solutions
Paul B.

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