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Business Sustainability. Sustainable Results.

Managed Service Program (MSP)

Optimized cost savings.

Synchronized workflows.

Quality-based deliverables.

Real-time, rich-data reporting.

SDI offers Managed Service Programs—or MSPs—to coordinate and administer customers’ service spend. For many of our major clients, we provide on-site and off-site programs that integrate sourcing, administration, reporting, supplier management, and quality compliance.

SDI’s MSP delivers value because it is tailored to mesh with our customers’ inherent methodologies. Prior to deployment, SDI’s project teams review current processes at customer sites, catalogue the requirements of the program, and then design the MSP around customer-specific workflows. This results in programs that are—upon installation—immediately and seamlessly able to focus on the quality of services provided, and not the transition or redefining of procedures.

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