Managed Services Program (MSP)
SDI offers Managed Service Programs—or MSPs—to coordinate and administer our customers’ contract labor workforces. For many of our major clients, we currently provide on-site and off-site programs that integrate recruiting, administration, reporting, associate supplier management, and quality compliance.
SDI’s MSPs lend greater value because they are specifically tailored to mesh with our customers’ inherent methodologies. Prior to deployment, SDI’s project teams gather data on current processes at customer sites, catalogue the requirements of the program, and then design the MSPs around customer-specific workflows. This results in programs that are—upon installation—immediately and seamlessly able to focus on the quality of services provided, and not the transition or redefining of procedures.
SDI also offers Work NexusTM automation to streamline and web-enable our MSPs:
Market-proven and with ten years of real-world experience, Work Nexus is a proprietary solution that is customized to meet our customers’ needs. Work Nexus was developed to simplify the acquisition and administration of temporary labor. The tool reduces cycle time and administrative burden by completely automating the major processes associated with temporary labor management, from job ordering and candidate submittal to Web-enabled time reporting and workforce management.
Web Support (SWS) System
The SDI Web Support (SWS) system is our proprietary web-based invoice, payment and communications portal. Purchase orders are issued via this system, and corresponding suppliers are granted access to process invoices and track payments throughout the tenure of their engagements with the customer. Once linked to our system, sub-tier organizations have immediate online access to these authorized purchase orders, associated invoices, and payments made by SDI via the internet.
